Privacy Notice | Compello

Compello is committed to protecting your personal data. This notice explains how we collect, use and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The data controller is Compello, 1934 The Yard, Exploration Drive, Leicester LE4 5JD. If you have any questions about this notice or how we handle your data, please contact us at enlightened@compello.uk.com.

2. What Data We Collect

We may collect the following personal data:

Contact form data — your name, company name, email address, telephone number, enquiry type and message when you submit our contact form.
Email subscription data — your name and email address if you opt in to receive communications from us.
Usage data — information about how you use our Site, collected via cookies and analytics tools. See our Cookie Policy for full details.

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and provide the services you request.
To send you marketing communications, where you have given your consent.
To improve our website and services.
To comply with our legal obligations.
To protect the security and integrity of our Site (including spam and fraud prevention).

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Legitimate interests — to respond to your enquiries and improve our services.
Consent — for marketing communications and non-essential cookies, where you have given your consent.
Legal obligation — where we are required to process data to comply with the law.

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes set out in this notice. Contact form submissions are retained for up to 3 years. Email subscribers are retained until you withdraw your consent.

6. Sharing Your Data

We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our Site and delivering our services, including:

Our hosting and IT infrastructure providers.
Google (for reCAPTCHA, Google Maps and Google Fonts — see our Cookie Policy).
Elfsight (for our LinkedIn feed widget).

All third-party providers are required to process your data securely and in accordance with applicable data protection law.

7. Your Rights

Under UK GDPR, you have the following rights:

Right of access — to request a copy of the personal data we hold about you.
Right to rectification — to request correction of inaccurate or incomplete data.
Right to erasure — to request deletion of your data, subject to certain conditions.
Right to restrict processing — to request that we limit the use of your data.
Right to data portability — to receive your data in a structured, machine-readable format.
Right to object — to object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at enlightened@compello.uk.com. We will respond within one month.

8. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk or by calling 0303 123 1113.

9. Changes to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated date. We recommend reviewing this notice periodically.

Last updated: May 2026